Restaurant Manager

Brief Summary

We are seeking a dynamic Restaurant Manager to lead daily operations and enhance customer experiences within our establishment. This role is pivotal in driving revenue growth and maintaining high operational standards.

Responsibilities

1. Oversee and manage all aspects of daily restaurant operations, ensuring efficient operational procedures are established for new outlets.
2. Monitor sales performance, labor costs, and food costs to drive revenue growth and optimize operational efficiency.
3. Handle all front-of-house operations while delivering outstanding customer service.
4. Manage inventory levels and purchase food ingredients to maintain uninterrupted restaurant operations.
5. Ensure compliance with food safety and hygiene standards, thereby maintaining a safe dining environment.
6. Support the recruitment, training, evaluation, and scheduling of staff to ensure seamless operations.
7. Address customer inquiries and feedback promptly to enhance overall satisfaction.
8. Perform various administrative duties, including documentation, record-keeping as assigned by management and communicating with Japanese stakeholders,

Requirements

1. Minimum of relevant experience in the food and beverage industry, hospitality, retail, or customer service.
2. Possession of FSC Level 3 certification is preferred.
3. Strong teamwork and communication skills, coupled with a positive attitude and a willingness to learn.
4. Proficiency in Japanese language to liaise with Japanese stakeholders would be of advantage.