Restaurant Manager - Japanese Restaurant

Company Overview

Les Amis Group operates 31 restaurants across Singapore and multiple overseas locations, offering diverse cuisine styles from fine dining to casual. Known for excellence and teamwork, it is a leading and respected restaurant group with ongoing expansion plans.

Job Summary

Lead and manage restaurant floor operations to deliver exceptional dining experiences, achieve sales targets, and uphold high standards of service, safety, and team performance.

Responsibilities

• Deliver high-quality service to ensure excellent dining experiences for all customers in a Japanese restaurant
• Operate competently in all floor roles including host, server, and cashier to support smooth restaurant operations
• Manage restaurant sales targets and key performance indicators, including controlling food and labour costs
• Train, motivate, and assess team members to enhance leadership and performance excellence, serving as a role model
• Respond professionally to customer and team member feedback to maintain service quality
• Maintain outlet safety, cleanliness, and hygiene standards at all times
• Arrange workforce scheduling, manage recruitment and training, and report workforce shortages or excesses to the Area Manager regularly
• Provide clear and thorough menu knowledge to team members during training to ensure accurate customer communication

Required competencies and certifications

• Diploma/Advanced/Higher/Graduate Diploma in any field
• Minimum 3 to 5 years of relevant work experience