Restaurant Manager (Hotpot Restaurant)

Job Description

1. Employer Profile

   • Well-established hotpot restaurant with a comfortable, air-conditioned working environment

   • Team size of more than 15 staff

2. Key Responsibilities

   • Oversee daily restaurant operations and ensure smooth store performance

   • Lead, coordinate, and manage the service team effectively

   • Handle customer service matters, including feedback and complaint resolution

   • Monitor cost control, operational efficiency, and compliance with company standards

   • Coordinate internal communication and conduct regular operational reviews

   • Ensure service quality and customer satisfaction

3. Job Requirements

   • Proven experience in managing a Chinese restaurant or similar F&B establishment

   • Experience in Singapore or Malaysia is acceptable

   • Strong communication and interpersonal skills

   • Ability to handle operational challenges and work under pressure

   • Good leadership, problem-solving, and organizational skills