Job Summary

Flora by the Sea is looking for a passionate, hands-on and experienced Restaurant Manager to oversee the daily operations of our lifestyle seaside dining concept. The ideal candidate should possess strong leadership, operational excellence, customer service skills and the ability to drive sales, events and overall guest experience.

This role requires someone who is energetic, service-oriented and capable of managing both restaurant and event operations in a fast-paced environment.

Key Responsibilities

Operations Management

• Oversee day-to-day restaurant operations
• Ensure smooth service during lunch, dinner and events
• Maintain high standards of food quality, cleanliness and customer service
• Monitor opening and closing procedures
• Ensure SOP compliance across all departments

Team Management

• Lead, supervise and motivate service and kitchen teams
• Conduct staff training and performance evaluations
• Prepare staff schedules and manpower planning
• Foster a positive and professional working environment

Customer Experience

• Handle customer feedback and service recovery professionally
• Build strong guest relationships and improve customer satisfaction
• Ensure guests enjoy a memorable dining experience

Sales & Business Development

• Drive restaurant sales and operational profitability
• Support marketing campaigns and promotional activities
• Assist in corporate events, weddings and private functions
• Increase customer retention and repeat business

Inventory & Cost Control

• Monitor stock ordering and inventory management
• Control food cost, beverage cost and wastage
• Work closely with suppliers and vendors
• Ensure proper stock rotation and storage practices

Compliance & Hygiene

• Ensure compliance with SFA and workplace safety regulations
• Maintain restaurant cleanliness and hygiene standards
• Ensure food safety and sanitation requirements are followed

Requirements

Preferred Qualifications

• Minimum 3-5 years of experience in F&B or restaurant management
• Experience in cafés, lifestyle restaurants, beach clubs or event venues preferred
• Strong leadership and communication skills
• Ability to work in a fast-paced environment
• Strong problem-solving and multitasking abilities
• Customer-focused mindset with excellent interpersonal skills
• Knowledge of POS systems and restaurant operations
• Able to work weekends, public holidays and night shifts

Bonus Advantages

• Experience in wedding and event coordination
• Social media or marketing knowledge
• Wine, coffee or bar experience
• Experience managing large crowd operations
• Team leadership and business development experience

What We Offer

• Attractive salary package
• Performance incentives
• Career growth opportunities
• Fun and vibrant working environment
• Opportunity to grow with an expanding lifestyle hospitality brand

About Flora by the Sea

Flora by the Sea is a modern seaside lifestyle dining destination combining great food, beautiful ambience, family-friendly experiences and memorable events. We aim to create a unique and Instagrammable dining experience for all guests through exceptional hospitality and innovative concepts.