Restaurant Manager
You are responsible for ensuring the smooth functioning of all front-of-house activities, including customer service, staff management, and financial performance.
Responsibilities:
- Lead and motivate the front-of-house team to deliver exceptional customer service and create memorable dining experiences for guests.
- Manage all aspects of restaurant operations, including administering the point-of-service system (POS), staffing, rostering and inventory management to ensure efficiency and profitability.
- Foster a positive and collaborative work environment, providing guidance, training and support to staff members to help them reach their full potential.
- Oversee the development and implementation of standard operating procedures (SOPs) to maintain high standards of cleanliness, hygiene and safety.
- Collaborate with the culinary team to ensure seamless coordination between the front-of-house and back-of-house, including menu development, food presentation and service standards.
- Monitor and analyze financial performance metrics, such as revenue, expenses, profitability and implement strategies to achieve business goals and targets.
- Engage in skill development plans and undertake ad-hoc tasks that contribute to the restaurant's ongoing success.
Requirements:
- Candidate must possess at least a Diploma/Advanced/Higher/Graduate Diploma
- Minimum 5 years of experience in a full-service restaurant setting, operations management and able to perform the roles of all service floor position.
- Focused on Restaurant Service, Food and Beverage.
- Proven leadership and communication skills, with the ability to inspire and motivate a diverse team.
- Excellent customer service skills and a passion for delivering exceptional dining experiences.
- Knowledge of dining etiquette.
- Solid understanding of restaurant financials with budgeting, cost control, revenue management, and the strategy development to meet revenue targets.
Benefits:
- Competitive salary and benefits based on experience.
- Opportunities for career growth and advancement.
- Staff meals are provided.
- A supportive and collaborative work environment where your creativity is valued.
