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Sales & Operations: Lead and support outlets to meet our business objectives, ensuring consistency in food safety, quality, service, and cleanliness. Review and analyze key metrics to drive operational efficiency.
Customer Experiences: Be the first responder to customer feedback and complaints, championing service excellence through coaching and mentoring.
Team Leadership: Recruit, train, and develop team members, fostering a positive and inclusive work environment.
Environment Management: Keep abreast of trade environment changes, liaising with landlords to ensure smooth outlet operations.
Job ID: 141500425