Job Description

Company Overview

This premium Teochew fine dining restaurant delivers exceptional culinary experiences with a focus on authentic flavors and impeccable service, located in Sentosa.

Job Summary

Oversee daily operations and drive commercial success while maintaining the highest service standards in a premium Teochew fine dining setting.

Responsibilities

Maintain and elevate premium service standards tailored to fine dining clientele to enhance guest satisfaction
Build and sustain long-term relationships with VIP guests to foster brand loyalty
Address and resolve customer feedback promptly with professionalism to ensure positive guest experiences
Manage restaurant P&L, labor costs, and operational budgets to optimize financial performance
Drive beverage and premium menu sales to increase average table spend and revenue
Analyze monthly sales data to develop and implement targeted strategies that boost revenue
Recruit, train, and mentor service staff on fine dining etiquette to ensure consistent service quality
Educate team members on Teochew culinary heritage, tea pairings, and ingredients to enrich guest engagement
Conduct daily pre-shift briefings to align team goals and focus on service excellence
Collaborate with the Executive Chef to ensure seamless coordination between kitchen and floor operations
Enforce compliance with Singapore food safety, hygiene, and SFA licensing regulations to maintain operational standards
Optimize inventory control for premium ingredients, fine wines, and Chinese teas to reduce waste and cost

Required competencies and certifications

Proficiency in English and Mandarin to communicate effectively with Mandarin-speaking stakeholders, guests, and suppliers
Strong financial literacy to manage budgets and analyze sales data
Sharp leadership abilities to recruit, train, and mentor staff effectively
Excellent crisis management skills to handle customer feedback and operational challenges
Flexible availability to work split shifts, weekends, and public holidays in Sentosa

Preferred competencies and qualifications

Minimum 3-5 years of experience in fine dining management, ideally within premium Chinese or Teochew cuisine concepts
Diploma or Degree in Hospitality, Culinary Arts, or Business Management
Knowledge of Teochew dialect as a strong advantage

Vaelynn Talent Pte Ltd . Licence No. 25C3079

Recruitment services provided in accordance with MOM regulations. All applications kept confidential.