Job Summary
Manage daily restaurant operations by hiring and training staff, ensuring compliance with health and safety protocols, maintaining accurate financial records, ordering kitchen supplies in correct quantities, and handling customer feedback professionally.
Responsibilities
- Hire and train staff members to build a skilled and efficient team that meets operational needs
- Enforce health and safety protocols to maintain a safe and compliant working environment
- Maintain accurate records of income and expenses to support financial tracking and reporting
- Order kitchen ingredients in appropriate quantities to support food preparation and minimize waste
- Communicate professionally with customers to gather feedback and resolve complaints effectively
- Open and close the restaurant on time to ensure smooth daily operations
Preferred competencies and qualifications
- High school qualification or equivalent
- Experience working in the restaurant industry
- Ability to professionally address customer complaints
- Knowledge of bookkeeping practices
- Excellent interpersonal skills
