RESTAURANT CAPTAIN

Job Responsibilities

. Manage and oversee the entire restaurant operation

. Deliver superior guest services

. Ensuring guest satisfaction and revenue growth for restaurant

. Respond efficiently to customer questions and complaints

. Organize and supervise shifts and arrange the part timer worker

. Manage and lead staff

. Control costs and minimize waste

. Nurture a positive working environment

Job Requirement are:

. You are required to work on compulsory split shifts

. You are required to work 6 days per week.

. Flexible weekly off according to business needs

. Willing to work long hours as per the business requirement

. You are required to work compulsory on weekends and public holidays.

. Supervising the floor during meal periods to ensure that all standards and steps of service are met through all guests interactions.

. You are required to open the restaurant and close the restaurant

. Daily Breakfast set up, as we are located inside the hotel

. Good command over written and spoken English

. Responding to guest review on social media and other digital platforms

. Strictly following all the local requirements of SFA