This role will work closely with the Restaurant Manager to ensure smooth service, high-quality food and beverages, and exceptional guest experiences. The ideal candidate brings energy and a passion for hospitality, along with the ability to lead a team under pressure.
Key Responsibilities
- Supervise front-of-house and/or back-of-house operations during assigned shifts
- Lead daily briefings, assign tasks, and manage staff deployment across service areas
- Ensure guests receive attentive service and resolve issues or complaints in real time
- Monitor cleanliness, sanitation, and safety standards throughout the restaurant
- Coordinate with the kitchen team to ensure food quality and timing meet expectations
- Assist in inventory control, stock rotation, and placing orders for supplies when needed
- Handle basic administrative tasks such as cash reconciliation, shift reports, and checklists
- Promote a positive and professional team environment
Qualifications & Skills
- Proven experience (2+ years) in a supervisory role within a restaurant or hospitality setting
- Strong leadership, communication, and interpersonal skills
- Hands-on approach with the ability to multitask and remain calm under pressure
- Solid understanding of restaurant operations, POS systems, and customer service best practices
- Familiarity with health and safety regulations, food hygiene, and quality assurance
- Flexible schedule availability, including evenings, weekends, and holidays
