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Singapore Management University

Research Fellow (1-year contract), Lee Kong Chian School of Business

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  • Posted 18 hours ago
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Job Description

Job Description

  • RA & HR Management: Recruit, screen, onboard, and train undergraduate RAs each cycle coordinate IT access and lab setup develop and manage RA schedules to ensure full coverage across all sessions run pre-wave QA sessions and share feedback with researchers.
  • Lab Setup & Researcher Coordination: Configure SPS each term: create and distribute master surveys to faculty open wave timeslots verrfy IRB approvals solicit studjes from researchers and manage wave deadlines across 6+ data collection waves per year coordinate with relevant departments in advance to secure lab availability for the full term.
  • Instructor Coordination & Credit Management: Coordinate with 1 O+ course instructors-each term on student sign-ups and study announcements develop and tailor lab-related informational materials to meet the specific needs of each course reconcile 4,000 student credit entries per term resolve discrepancies and process alternate assignment credits.
  • Budget & Reporting: Lead the annual budget cycle prepare and present term-end lab usage reports to the Marketing group run BLAB departmental meetings.
  • Daily Lab Operations: Oversee all communications for BLAB prepare each lab session by ensuring IT readiness, coordinating technical support when needed, and maintaining a clean and functional lab environment process participant cancellations and rescheduling in SPS respond to student and researcher queries: provide on-call RA support during all data collection sessions troubleshoot SPS and study issues, serve as backup study runner when needed.

Qualifications

  • PhD in marketing, psychology, statistics, engineering, or a closely related discipline would be ideal.
  • Prior experience in academic behavioral research, preferably including hands-on involvement in laboratory-based experimental studies.
  • Familiarity with institutional research processes, including IRS/ethics protocols and subject pool management.
  • Proficiency with online survey and subject pool platforms (e.g., Qualtrics, SONA/SPS).
  • Strong understanding of experimental research design and behavioral data collection procedures.
  • Excellent organizational and project management skills, with the ability to manage multiple concurrent workstreams across a full academic calendar.
  • Strong interpersonal and communication skills for coordinating across faculty researchers, course instructors, undergraduate RAs, and university administrative offices.
  • Strong troubleshooting ability, with a proactive approach to identifying and resolving technical and logistical issues under time pressure.
  • Working knowledge of relevant computing and technical systems (e.g., survey platforms, lab IT setup, basic data handling), with the ability to quickly learn new tools.
  • High attention to detail, particularly for data reconciliation and credit verification tasks involving large datasets.
  • Experience supervising or training undergraduate research assistants is an advantage.

  • RA & HR Management: Recruit, screen, onboard, and train undergraduate RAs each cycle coordinate IT access and lab setup develop and manage RA schedules to ensure full coverage across all sessions run pre-wave QA sessions and share feedback with researchers.
  • Lab Setup & Researcher Coordination: Configure SPS each term: create and distribute master surveys to faculty open wave timeslots verrfy IRB approvals solicit studjes from researchers and manage wave deadlines across 6+ data collection waves per year coordinate with relevant departments in advance to secure lab availability for the full term.
  • Instructor Coordination & Credit Management: Coordinate with 1 O+ course instructors-each term on student sign-ups and study announcements develop and tailor lab-related informational materials to meet the specific needs of each course reconcile 4,000 student credit entries per term resolve discrepancies and process alternate assignment credits.
  • Budget & Reporting: Lead the annual budget cycle prepare and present term-end lab usage reports to the Marketing group run BLAB departmental meetings.
  • Daily Lab Operations: Oversee all communications for BLAB prepare each lab session by ensuring IT readiness, coordinating technical support when needed, and maintaining a clean and functional lab environment process participant cancellations and rescheduling in SPS respond to student and researcher queries: provide on-call RA support during all data collection sessions troubleshoot SPS and study issues, serve as backup study runner when needed.

Doctorate

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About Company

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university. Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

Job ID: 145380361