Job Description

Purpose of Position:

Relocation Coordinator serve as the HR's single point of contact for assigned accounts. They receive, activate, and manage all programmes and services authorized by the company for their employees.

You will be responsible for the coordination of destination and immigration services in specific for your assigned portfolio. The portfolio will consist of moves to APAC Region.

Roles and Responsibilities:

Initiate and set up all programmes and services to be delivered. This includes, but is not limited to, the following:

- Immigration services

- Home finding services

- Country orientation programmes

- School search programmes

- Cross Cultural Awareness programmes

- House hold good moves

- Disconnect programmes

Appoint, coordinate, and manage our service partners (e.g. Relocation consultants, realtors) and other vendors involved in service delivery.

Provide administrative support to assignee for relocation services not supported by consultants or vendors. This includes, but is not limited to:

- Temporary accommodation bookings

- Coordination of household goods movement

- Tenancy lease review

- Tenancy maintenance requests

Ensure all services are delivered in a timely manner

Ensure all services are delivered optimally, and in compliance with company policies and guidelines

Create and maintain client entry in database, entering all relevant data into database on a regularly basis.

Provide updates and reports on client status to account based on account specified reporting formats

Update promptly and check invoices generated for billing

Support in updating resource materials for Field Consultants and Account Managers

Please do note that as we continue to grow as a dynamic organization that prides itself on being responsive to the needs of our clients and our business needs, you may be asked to take on other roles and responsibilities in the course of your employment.