Relationship Manager, Premier Banking

2-4 Years

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Early Applicant

Job Description

Key Responsibilities

Client Acquisition

Organise, execute and participate in sales activities and programs
Solicit new customers or increasing product penetration in existing base to achieve and exceed Bank's defined goals and revenue
Participate and support consumer sales marketing activities for customers acquisition and retention

Client Servicing

Perform ongoing servicing of client accounts and identify any potential opportunities for extending basic and priority banking services
Promote the Bank's products and services
Cross-sell to existing bank customers to expand customer's share of wallet
Adhering to high service level
Promptly attend to customer's enquiries and other servicing matters

Compliance and Regulations

Adhere to banks and regulatory requirements and uphold strong customer service experience
Ensure sales are conducted in accordance with the internal and external regulatory requirements

Qualifications

Requirements:

Bachelor Degree in Banking/Business Administration/Economics with CMFAS Certification
Minimum 2 years of relevant experience in consumer retail banking preferably with experience in secured and unsecured loan sales
High achiever in previous capacity with no adverse sales or service related complaints in the past 12 months
Excellent communication and interpersonal skills
Highly motivated and a good team player