Relationship Manager

Relationship Manager

(Business Development, SME Loans)

Responsibilities

• Identify and pursue potential SME clients (lead generation).
• Meet or exceed sales and relationship development targets.
• Upsell or cross-sell products and services based on client needs.
• Develop account plans and client strategies.
• Ensure a smooth onboarding process and excellent first experience.
• Build and maintain strong, long-term relationships with clients.
• Act as the main point of contact between the client and the company.
• Understand client needs, goals, and business operations.
• Conduct regular reviews of client accounts and usage.
• Handle client concerns or complaints effectively and efficiently.
• Coordinate with internal teams to resolve issues and provide support.

Requirements

• Bachelor's degree, preferably in Business, Finance or Accounting
• Strong interpersonal and communication skills
• Sales and negotiation abilities
• Customer service mindset
• Problem-solving and conflict resolution
• Attention to detail
• Knowledge of relevant industry or sector
• The corporate rank and remuneration will be commensurate with the candidate's qualification and experience

Interested candidate who meets the essential prerequisites, please apply with your detailed resume, stating current and expected salary and contact telephone number.

We regret that only shortlisted candidates will be notified.

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