Group Company: AU Small Finance Bank Limited
Designation: Relationship Manager CV & CE
Office Location:
Position description: #*Position description*#
Primary Responsibilities: #*Primary Responsibilities*#
Additional Responsibilities: #*Additional Responsibilities*#
Reporting Team
- Reporting Designation: #*Reporting Designation*#
- Reporting Department: #*Reporting Department*#
Educational Qualifications Preferred
#*Education and Experience*#
- Category: #*Category*#
- Field specialization: #*Field specialization*#
- Degree: #*Degree*#
- Academic score: #*Academic score*#
- Institution tier: #*Institution tier*#
Required Certification/s: #*Required Certification/s*#
Required Training/s: #*Required Training/s*#
Required Work Experience
- Industry: #*Industry*#
- Role: #*Role*#
- Years of experience: #*Years of experience*#
Job Brief:- AU Small Finance Bank Limited is seeking a dynamic and experienced professional to join our Sales department as a Relationship Manager specializing in Current and Savings Accounts (CV & CE). This role is pivotal in driving customer acquisition, retention, and growth by managing and nurturing relationships with individual and corporate clients. The ideal candidate will possess a deep understanding of financial products, excellent interpersonal skills, and a proven track record in sales within the financial services sector. This position demands strategic thinking, strong negotiation capabilities, and the ability to deliver tailored banking solutions that align with clients financial goals while contributing to the bank's growth objectives.
Responsibilities:-
- Develop and maintain strong relationships with existing and prospective clients to achieve sales targets for Current and Savings Accounts.
- Identify client needs and provide customized banking solutions, ensuring alignment with AU Small Finance Bank's product offerings and compliance standards.
- Conduct thorough market research and competitor analysis to identify new business opportunities and stay ahead in the financial services market.
- Collaborate with internal teams including credit, operations, and risk management to ensure seamless onboarding and servicing of clients.
- Manage the end-to-end sales cycle from lead generation, client meetings, proposal development, to closure and post-sale support.
- Monitor and analyze portfolio performance, proactively addressing client concerns and identifying opportunities for cross-selling additional financial products.
- Ensure adherence to regulatory requirements and internal policies while maintaining high standards of customer service and ethical conduct.
- Prepare detailed reports on sales activities, client feedback, and market trends to inform strategic decision-making by senior management.
- Participate in training programs and workshops to stay updated on the latest banking products, industry trends, and compliance regulations.
- Represent AU Small Finance Bank at industry events, networking sessions, and community engagements to enhance brand visibility and client acquisition.
Skill:-
- Client Relationship Management
- Financial Product Knowledge
- Sales Strategy Development
- Negotiation and Persuasion
- Market Research and Analysis
- Regulatory Compliance
- Portfolio Management
- Cross-Selling Techniques
- Customer Needs Assessment
- CRM Software Proficiency
- Communication and Presentation
- Risk Management
- Networking and Stakeholder Engagement
Preferred Qualifications:-
- Bachelor's degree in Finance, Business Administration, or a related field; MBA or equivalent postgraduate qualification preferred.
- Minimum of 5 years of experience in sales or relationship management within the financial services industry, with a focus on retail and corporate banking products.
Key Performance Indicators: #*Key Performance Indicators*#
Required Competencies: #*Required Competencies*#
Required Knowledge: #*Required Knowledge*#
Required Skills: #*Required Skills*#
Required Abilities
- Physical: #*Physical*#
- Other: #*Other*#
Work Environment Details: #*Work Environment Details*#
Specific Requirements
- Travel: #*Travel*#
- Vehicle: #*Vehicle*#
- Work Permit: #*Work Permit*#
Other Details
- Pay Rate: #*Pay Rate*#
- Contract Types: #*Contract Types*#
- Time Constraints: #*Time Constraints*#
- Compliance Related: #*Compliance Related*#
- Union Affiliation: #*Union Affiliation*#
