Regulatory and Compliance Senior Officer (Contract)

Brief Summary:

• Lead compliance activities that support regulatory adherence, effective risk management, and sound governance. Advise stakeholders, strengthen compliance processes, and promote a culture of integrity and accountability.

Responsibilities:

• Monitor regulatory developments and coordinate implementation discussions with relevant departments. Prepare the annual compliance plan for departmental and management approval. Implement the approved branch compliance plan and track its effectiveness. Conduct periodic compliance reviews and testing. Investigate compliance breaches and manage customer complaints appropriately. Provide compliance training and advice on relevant regulatory frameworks. Draft responses to routine regulatory enquiries and coordinate information requests. Review and update compliance policies and procedures in line with applicable regulations. Conduct annual regulatory risk assessments. Prepare and review periodic reports for regulatory authorities and management. Perform other duties assigned by the Head of Department.

Requirements:

• A recognised bachelor's degree or higher in Business or a related discipline. At least five years of relevant experience in regulatory compliance. Experience providing compliance framework advisory and conducting compliance reviews or testing, including balanced scorecard and sales advisory reviews. Knowledge of the Banking Act is advantageous. Strong interpersonal skills, with the ability to collaborate effectively across multiple departments.