Regional Retail Operations Manager, APAC

Our client is an established international consumer brand with a strong presence across Asia Pacific. As part of its continued focus on strengthening retail performance and expanding its regional footprint, the organisation is seeking a Regional Retail Operations Manager to drive commercial excellence, retail development and operational consistency across key markets.

This position offers an opportunity to work closely with regional stakeholders, distributors and retail partners to enhance store performance, strengthen brand execution and support the continued development of the retail network.

• Drive retail sales performance, sell-through and store productivity across multiple markets in Asia Pacific.

• Partner with local market teams, distributors and retail partners to identify commercial opportunities and implement initiatives to improve retail performance.

• Oversee the execution of regional retail strategies, ensuring consistency in store operations, merchandising, visual merchandising and customer experience.

• Conduct regular market and store visits to evaluate retail performance, identify operational gaps and recommend actionable improvements.

• Support the development and optimisation of the regional retail network, including new store openings, renovations and retail expansion initiatives.

• Collaborate with local stakeholders to ensure effective implementation of product assortment, merchandising strategies and promotional campaigns.

• Strengthen account management relationships with distributors, retail partners and key stakeholders across the region.

• Drive CRM and clienteling initiatives to improve customer engagement, retention and repeat purchases.

• Establish and promote retail best practices, providing guidance and coaching to local teams to enhance operational excellence.

• Monitor key retail performance indicators and provide market insights and recommendations to regional and global stakeholders.

• Proven experience in retail operations, retail sales management, retail development or account management within a branded consumer environment.

• Experience within premium or luxury retail, fashion, beauty, lifestyle or other established consumer brands would be advantageous.

• Strong commercial acumen with a demonstrated ability to drive retail sales, improve store productivity and enhance operational performance.

• Good understanding of merchandising, visual merchandising, retail operations and customer engagement.

• Experience managing relationships with distributors, franchise partners, retailers or other external business partners.

• Exposure to multi-store or regional retail operations would be highly advantageous.

• Experience supporting new store openings, renovations or retail network development would be beneficial.

• Strong stakeholder management, communication and influencing skills.

• Hands-on, commercially driven and comfortable working closely with frontline retail teams.

• Willingness to travel frequently (70%) across Asia Pacific.

Please click on the apply button to apply online. For more information, please reach out to Rumi Mohd. (EA: 94C3609 /R1550851)