Product area
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.
Additional job description
At Google, product is at the core of the company. The group, called PSA (Product and Sales Activation), brings products to market, and market to products. This team sits at the junction of product, strategy, and go-to-market to shape the long term product roadmap, best commercialize new products, and drive long term strategic initiatives. We work across the Google product portfolio.
Today, Asia-Pacific is the fastest growing advertising region in the world and digital advertising will continue to fuel much of that growth going forward. Within this exciting environment, it's our team's responsibility to influence everyone - advertisers, partners and our colleagues about what Google can provide to make advertisers more successful and ensure that happens.
In this role, your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your influencing and relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, explore and uncover the business needs of Google's key clients and understand how the range of product offerings can grow their business. Working with them, you set the goal and the strategy for how their advertising can reach thousands of users.
Qualifications
Job responsibilities
- Co-lead media effectiveness efforts with GCS Agency and technical specialists to assist large Ad Agency partners across APAC, particularly in Japan, to leverage Google measurement solutions, including data strength: eg. ECL, GTG, Incrementality, Attribution, MMMs, and first-party Data to drive customer growth.
- Co-develop solutions that address customer business, marketing challenges and provide guidance to agencies on methodologies for Mergers and Acquisitions solutions.
- Coordinate cross-functionally to drive the program management and execution of agency measurement and media effectiveness plans.
- Collaborate with Sales and Global PSA to develop training programs that enhance seller and agency knowledge on Google's priority Measurement solutions. Collaborate with third-party measurement providers as required.
- Share customer and product feedback with Global Product Leads to align product roadmap with the needs of GCS customers. Identify key challenges, unlock growth opportunities, and develop scalable solutions.
Minimum qualifications
- Bachelor's degree or equivalent practical experience.
- 4 years of experience in product management, marketing, management consulting, or project management in technology.
- Experience working with Product Management or Engineering teams, executive leadership, and cross-functional stakeholders.
- Experience in developing business strategies or managing cross-functional initiatives.
- Ability to communicate in English and Japanese fluently to support client relationship management in this region.
Preferred qualifications
- Experience influencing executive-level managers and sellers.
- Experience in training sellers and presenting effectively in external webinars and live events.
- Knowledge of Ads measurement ecosystem, data and audience landscape.
- Excellent project management skills, especially managing complex projects with stakeholders across multiple functions.
- Excellent communication skills to address complex and often technical solutions, to translate simply for sales, agency partners and customers.
- Excellent problem-solving and critical thinking skills on ambiguous problems.
