Overview of the Role
This is a Regional Product and Application Specialist (Healthcare) role combining technical expertise, clinical support, and commercial responsibility. The position acts as the key point of contact for product-related matters across Southeast Asia, supporting both customers and internal stakeholders while driving business growth.
Key Responsibilities
- Act as a key point of contact for product information, training, application support, and technical inquiries
- Deliver product demonstrations, training sessions, and clinical support in operating room settings
- Support sales activities and contribute to achieving revenue targets
- Train and support customers, partners, and internal teams to ensure effective product usage
- Gather and share market insights and competitor information
- Work closely with regional stakeholders to support business strategies and customer engagement
- Participate in marketing activities such as workshops, training sessions, and educational events
- Monitor and support performance metrics aligned with regional objectives
- Collaborate with technical or clinical experts to address more complex product-related needs
- Continuously develop product knowledge, communication skills, and customer engagement capabilities
Requirements
Experience
- Minimally 6 years of experience in Application, Sales, or Business Development within consumables or surgical
- Experience with ophthalmology surgical equipment is preferred
- Prior experience working in operating room environments is essential
Skills & Competencies
- Strong communication, presentation, and product demonstration skills
- High level of technical competency with the ability to translate clinical value to customers
- Proven ability to work independently and manage regional responsibilities
- Strong problem-solving mindset with a proactive and solutions-oriented approach
- High customer orientation and stakeholder management skills
- Ability to adapt to multicultural environments and regional dynamics
- Professional proficiency in English, both written and spoken
- High ethical standards and compliance with business conduct guidelines
- Extensive travelling in the region will be required