Regional Operations Manager
Work Timing: 10am -7pm / 11am - 8pm / 12pm - 9pm
Work Location: ION Orchard
Benefits & Perks:
- Receive a competitive executive remuneration package including a high-tier basic salary and regional performance incentives.
- Access strategic leadership development opportunities and direct mentorship with the Managing Director and global brand principals.
- Build influential professional connections with High-Net-Worth Individuals, regional developers, and international design leaders.
- Attend global product launches and international design fairs such as Milan Fair to stay at the forefront of luxury trends.
- Gain deep strategic insights into the evolving regional luxury retail landscape and contribute to high-level business expansion across Southeast Asia.
Responsibilities:
- Develop and execute comprehensive regional business plans designed to achieve group-wide sales targets and increase luxury market share.
- Define and implement standardized Operating Procedures (SOPs) across all regional showrooms to maintain brand consistency.
- Lead the talent strategy by directing the training, and professional development of Store Managers and key regional personnel.
- Oversee regional supply chain and inventory health by designing stocking strategies that optimize stock turn and minimize aging inventory.
- Rigorously monitor and control regional operational expenditures to ensure maximum group-wide profitability and cost efficiency.
- Act as the strategic liaison between regional showrooms and back-of-house departments including Marketing and Logistics to ensure cohesive campaign execution.
- Conduct high level research into regional market opportunities and track competitor movements to identify areas for new brand acquisition or expansion.
- Govern brand identity standards across all regional galleries to ensure they meet the rigorous requirements of global luxury furniture principals.
- Manage high-stakes relationships with B2B stakeholders, including property developers and architects to drive contract sales and large scale projects.
Requirements:
- Possess a Degree in Business Management, Retail Operations, or a related field; an MBA is considered a significant advantage.
- Hold 5–7 years of professional retail experience with a minimum of 5 years in a Managerial capacity within the luxury sector.
- Demonstrate a proven track record in P&L management and strategic planning for both HNW luxury retail and B2B contract environments.
- Exhibit exceptional executive leadership and interpersonal skills with the ability to influence and motivate teams across multiple locations.
- Maintain an expert-level knowledge of global retail management practices, ERP systems, and regional logistics frameworks.
- Demonstrate a willingness to travel regionally to audit showroom standards and represent the brand at international principal meetings.
- We welcome applications from global talent; candidates must be eligible for a valid work pass in Singapore.
