Job Description

We're Hiring: Regional Manager / Assistant Store Manager / Retail Assistant

Singapore (On-site / Hybrid, depending on position)

Full-Time / Part-Time

Level: Entry-Level / Junior / Senior / Management

We're looking for enthusiastic, responsible, and customer-focused individuals to join our growing retail team as Regional Managers, Assistant Store Managers, or Retail Assistants.

This is an excellent opportunity for candidates who are passionate about retail operations, customer service, team management, and business development.

Whether you are an experienced retail professional or looking to start your career in the retail industry, we welcome motivated individuals who are willing to learn and grow with us.

Key Responsibilities

1. Regional Manager

Oversee and manage daily operations across multiple retail stores within the assigned region.
Develop and implement regional business strategies to achieve sales and operational targets.
Monitor store performance, revenue, profitability, and key performance indicators (KPIs).
Lead, coach, and support store managers and retail teams.
Ensure consistent customer service standards and brand presentation across all locations.
Conduct regular store visits and operational performance reviews.
Analyze sales reports, market trends, and regional business performance.
Identify opportunities to increase sales, improve productivity, and reduce operating costs.
Manage regional budgets, staffing plans, and operational resources.
Ensure compliance with company policies, workplace safety standards, and operational procedures.
Support recruitment, training, and employee development.
Prepare regional performance reports and provide recommendations to senior management.

2. Assistant Store Manager

Assist the Store Manager in overseeing daily store operations.
Supervise, guide, and support retail staff to achieve sales targets.
Ensure excellent customer service and a positive shopping experience.
Assist with staff scheduling, attendance, and daily task allocation.
Monitor stock levels, inventory records, and merchandise displays.
Handle customer inquiries, feedback, and complaints professionally.
Support sales promotions, product launches, and marketing activities.
Maintain store cleanliness, organization, and visual merchandising standards.
Assist with cash handling, payment transactions, and daily sales reconciliation.
Monitor store performance and prepare operational reports.
Support staff onboarding, training, and performance development.
Ensure compliance with company policies and retail operating procedures.

3. Retail Assistant

Welcome customers and provide friendly, professional customer service.
Assist customers with product inquiries, recommendations, and purchases.
Handle sales transactions, payments, and cashier duties.
Maintain product displays and ensure merchandise is properly arranged.
Replenish shelves and monitor stock availability.
Assist with receiving, unpacking, and organizing inventory.
Maintain store cleanliness and general presentation.
Support promotional campaigns, discounts, and special sales activities.
Handle customer requests and escalate complaints when necessary.
Assist with stocktaking and inventory management.
Follow store procedures and maintain a safe shopping environment.
Support daily retail operations and other duties as assigned.

Requirements

Candidates with relevant experience are welcome to apply.
Fresh graduates and entry-level candidates are welcome for Retail Assistant positions.
0–5+ years of experience depending on the position.
Diploma or Bachelor's Degree in Business Administration, Retail Management, Marketing, or a related discipline is an advantage.
Previous retail, sales, customer service, or store operations experience is preferred.
Strong communication and interpersonal skills.
Customer-focused attitude with a positive and professional personality.
Good organizational and problem-solving abilities.
Ability to work independently and as part of a team.
Strong leadership and team management skills for managerial positions.
Ability to handle multiple responsibilities in a fast-paced retail environment.
Basic knowledge of inventory management, sales reporting, and store operations.
Familiarity with POS systems and retail management software is an advantage.
Good numerical and cash-handling skills.
Willingness to work shifts, weekends, and public holidays when required.
Fluent in English; knowledge of Mandarin or other languages is an advantage.
Based in Singapore and legally authorized to work in Singapore.

What We Offer

Competitive salary and benefits package.
Full-time and part-time employment opportunities.
Comprehensive training and onboarding.
Supportive and friendly working environment.
Performance-based incentives and bonuses, where applicable.
Opportunities to work with an established retail team.
Career advancement opportunities toward Store Manager, Area Manager, Regional Manager, or Retail Operations Manager roles.
Continuous learning and professional development.
Opportunities to develop leadership, customer service, sales, and retail management skills.
Employee benefits and other employment perks in accordance with Singapore employment practices.

Interested Candidates Are Welcome to Apply!

Join our retail team and build a rewarding career in retail operations, customer service, and store management.