Regional Key Account Manager (Logistics/ East)

• Mon-Fri: 9:00am - 6:00pm

• Location: Changi North

• Permanent: VB + 15 AL

Job Purpose

• Lead and grow strategic global/regional accounts across freight forwarding and contract logistics by driving retention, share-of-wallet growth, and multi-country solution coordination.

Key Responsibilities

• Own global key accounts as the main contact drive governance, communication, and performance management.
  Develop and execute global account plans focused on growth, innovation, and retention.
• Identify and pursue cross-sell opportunities across air/ocean freight, warehousing, and value-added services.
• Lead QBRs/account reviews and strategic alignment with customers and internal stakeholders.
• Build multi-level customer relationships manage escalations and service recovery.
• Drive profitability via pricing governance, cost control, and yield optimization manage budgets/forecasts/pipeline (Salesforce).
• Coordinate with regional/country operations on implementations, SOPs, SLAs/KPIs, and smooth handovers.
• Monitor/report account performance and ensure compliance with company policies, DOA, and contractual obligations, champion continuous improvement and sustainability initiatives.

Job Requirements

• Degree in Marketing, Logistics, Supply Chain Management, or a related discipline.

• 10-12 years experience in the freight forwarding industry, including at least 3-5 years in global accounts management.
• Strong commercial acumen with a proven track record in growing key accounts and managing industry verticals.
• Excellent stakeholder management, negotiation, and communication skills.

.Only shortlisted candidates would be notified.

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22111807 | Yap Teng Hui