Regional Business Development Manager

Role Overview

The Regional Business Development Manager (Logistics) is responsible for driving revenue growth, expanding market presence, and developing strategic customer relationships across an assigned region. This role focuses on selling end-to-end logistics solutions, including freight forwarding, warehousing, distribution, and value-added services, while aligning regional activities with overall business objectives.

Key Responsibilities

Business Development & Market Expansion

• Develop and execute regional business development strategies to grow logistics services revenue

• Identify new business opportunities across industries such as FMCG, e-commerce, manufacturing, retail, and automotive

• Expand market penetration for freight (air, sea, land), warehousing, and supply chain solutions

• Conduct market and competitor analysis to identify trends, pricing benchmarks, and customer needs

Sales & Commercial Management

• Acquire new customers and grow existing accounts within the assigned region

• Prepare and present customized logistics solutions and commercial proposals

• Lead contract negotiations, tenders, and RFQs/RFPs

• Achieve and exceed regional sales targets, margins, and volume commitments

Key Account & Relationship Management

• Build long-term relationships with key shippers, partners, agents, and regional stakeholders

• Act as the primary commercial contact for strategic and high-value accounts

• Coordinate with operations teams to ensure service quality, SLA compliance, and customer satisfaction

Cross-Functional & Operational Collaboration

• Work closely with operations, pricing, customer service, and finance teams to deliver end-to-end solutions

• Support onboarding of new customers and smooth handover from sales to operations

• Collaborate on service improvements, capacity planning, and cost optimization initiatives

Reporting & Performance Tracking

• Manage regional sales pipeline, forecasts, and CRM updates

• Track and report on KPIs such as revenue, gross margin, volume, and customer retention

• Provide regular business reviews and strategic insights to senior management

Requirements & Qualifications

• Bachelor's degree in Business, Logistics, Supply Chain, or related field

• 5-8+ years of experience in logistics, freight forwarding, or supply chain business development

• Strong understanding of logistics services (air/sea freight, trucking, warehousing, customs clearance)

• Proven track record in B2B sales and key account management

• Excellent negotiation, presentation, and communication skills

• Willingness to travel within the region

Key Competencies

• Strong commercial and pricing acumen

• Customer-centric mindset

• Strategic thinking with hands-on execution

• Ability to manage multiple markets and complex deals

• Results-driven and self-motivated

Key Performance Indicators (KPIs)

• Regional revenue and gross margin growth

• New customer acquisition and contract wins

• Customer retention and account expansion