Regional Air Freight Sector Head, Semiconductor & Data Center Logistics

Job Purpose

. This role drives the development and successful implementation of a highly effective global sector product for DGF AFR.

. Collaborate with the Global Sector Product Head, Regional Airfreight Head, and Country Product Heads to align the sector product strategy for the region.

. Take ownership of market and sector knowledge, leading the sub-function for the sector product within DGF.

. Provide input and lead the implementation of the functional strategy to develop segment strategies and business plans.

. Enhance the performance of sector and industry management, supporting business growth objectives in accordance with industry and market needs, division strategy, objectives, and Group guidelines and policies.

. Own operation excellence deliverance by providing guidance to the country and stations teams.

Key Responsibilities

Sector Product Strategy:

. Define sector product strategy in alignment with the overall product strategy, objectives, and policies.

. Drive operational plans, measures, and budgets to achieve defined results for the sector.

. Execute and implement the sector strategy and roadmap in relevant geographies.

. Produce, coach, and develop global win plans for the sector community and opportunities.

Product Development:

. Identify key trends in the industry and collaborate with stakeholders to develop innovative solutions.

. Establish global sector-specific infrastructure and operations together with regional or country teams.

. Establish commercial and operational guidelines and processes to drive product growth & margins.

. Monitor competitor activities, develop segment strategies and business plans for the sector.

. Provide high-level advice within the sector and regions to counterparts globally.

. Stay updated with sector-specific regulations and standards and communicate any changes or updates to relevant teams.

Sector Business Development:

. Serve as the senior point of contact for sector-related customers or shipments within the community.

. Lead, organize, and control highly strategic business activities and product initiatives.

. Support business development, account management, and sales activities for the specific sector.

. Participate in business development opportunities, including QBR and RFQ activities, for the sector.

. Direct the development of marketing plans, determine research priorities, recommend sales channels, and provide direction for product promotion.

Operational Excellence:

. Identify areas for improvement and implement strategies to enhance operational efficiency and effectiveness within the sector.

. Foster a culture of continuous improvement and best practices sharing across the sector and industry management.

. Implement performance metrics and KPIs to monitor and measure operational performance, ensuring alignment with defined goals and objectives.

. Collaborate with cross-functional teams to streamline processes, optimize resources, and enhance overall operational performance.

. Identify and mitigate operational risks within the sector, ensuring compliance with industry regulations and standards.

Product Quality& Compliance:

. Develop and implement quality controls and compliance measures to ensure adherence to sector-specific regulations, standards, and guidelines.

. Establish and monitor processes and procedures to ensure product quality and consistency across the sector.

. Conduct regular audits and assessments to identify areas of non-compliance and implement corrective actions.

. Collaborate with internal stakeholders to ensure that sector operations meet all applicable compliance requirements.

. Provide guidance and support to the sector in maintaining a high level of quality and compliance in all operations

Qualifications & Key Requirements

• Bachelor's Degree or equivalent
• Minimum of 8 years of experience in forwarding and/or sector-related companies.
• Extensive experience collaborating with global, regional, and country organizations to successfully implement solutions.
• Proven track record of achieving sector growth in terms of revenue and gross profit.
• Ability to navigate and excel in a matrix organization structure.
• In-depth knowledge and experience in freight forwarding and the logistics industry.
• Strong understanding of logistics infrastructure and service providers.
• Expertise in the sector industry, with a deep understanding of its dynamics and operational requirements.
• Demonstrated customer facing sales capabilities and a solid track record in the sector industry.
• Strong project management skills, with the ability to successfully lead and execute projects.
• Excellent knowledge of main markets and local regulations related to sector commodities.
• Fluent in English, with strong communication and language skills.
• Able to lead and manage teams of experts across multiple countries and from multiple cultures.
• Commercial and operational problem-solving mindset.
• Willingness to travel.