Job Purpose
. This role drives the development and successful implementation of a highly effective global sector product for DGF AFR.
. Collaborate with the Global Sector Product Head, Regional Airfreight Head, and Country Product Heads to align the sector product strategy for the region.
. Take ownership of market and sector knowledge, leading the sub-function for the sector product within DGF.
. Provide input and lead the implementation of the functional strategy to develop segment strategies and business plans.
. Enhance the performance of sector and industry management, supporting business growth objectives in accordance with industry and market needs, division strategy, objectives, and Group guidelines and policies.
. Own operation excellence deliverance by providing guidance to the country and stations teams.
Key Responsibilities
Sector Product Strategy:
. Define sector product strategy in alignment with the overall product strategy, objectives, and policies.
. Drive operational plans, measures, and budgets to achieve defined results for the sector.
. Execute and implement the sector strategy and roadmap in relevant geographies.
. Produce, coach, and develop global win plans for the sector community and opportunities.
Product Development:
. Identify key trends in the industry and collaborate with stakeholders to develop innovative solutions.
. Establish global sector-specific infrastructure and operations together with regional or country teams.
. Establish commercial and operational guidelines and processes to drive product growth & margins.
. Monitor competitor activities, develop segment strategies and business plans for the sector.
. Provide high-level advice within the sector and regions to counterparts globally.
. Stay updated with sector-specific regulations and standards and communicate any changes or updates to relevant teams.
Sector Business Development:
. Serve as the senior point of contact for sector-related customers or shipments within the community.
. Lead, organize, and control highly strategic business activities and product initiatives.
. Support business development, account management, and sales activities for the specific sector.
. Participate in business development opportunities, including QBR and RFQ activities, for the sector.
. Direct the development of marketing plans, determine research priorities, recommend sales channels, and provide direction for product promotion.
Operational Excellence:
. Identify areas for improvement and implement strategies to enhance operational efficiency and effectiveness within the sector.
. Foster a culture of continuous improvement and best practices sharing across the sector and industry management.
. Implement performance metrics and KPIs to monitor and measure operational performance, ensuring alignment with defined goals and objectives.
. Collaborate with cross-functional teams to streamline processes, optimize resources, and enhance overall operational performance.
. Identify and mitigate operational risks within the sector, ensuring compliance with industry regulations and standards.
Product Quality & Compliance:
. Develop and implement quality controls and compliance measures to ensure adherence to sector-specific regulations, standards, and guidelines.
. Establish and monitor processes and procedures to ensure product quality and consistency across the sector.
. Conduct regular audits and assessments to identify areas of non-compliance and implement corrective actions.
. Collaborate with internal stakeholders to ensure that sector operations meet all applicable compliance requirements.
. Provide guidance and support to the sector in maintaining a high level of quality and compliance in all operations.
Qualifications & Key Requirements
. Bachelor's Degree or equivalent
. Minimum of 8 years of experience in forwarding and/or sector-related companies.
. Extensive experience collaborating with global, regional, and country organizations to successfully implement solutions.
. Proven track record of achieving sector growth in terms of revenue and gross profit.
. Ability to navigate and excel in a matrix organization structure.
. In-depth knowledge and experience in freight forwarding and the logistics industry.
. Strong understanding of logistics infrastructure and service providers.
. Expertise in the sector industry, with a deep understanding of its dynamics and operational requirements.
. Demonstrated customer facing sales capabilities and a solid track record in the sector industry.
. Strong project management skills, with the ability to successfully lead and execute projects.
. Excellent knowledge of main markets and local regulations related to sector commodities.
. Fluent in English, with strong communication and language skills.
. Able to lead and manage teams of experts across multiple countries and from multiple cultures.
. Commercial and operational problem-solving mindset.
. Willingness to travel.
