Recruitment HR Operations

We are seeking an experienced and proactive HR & Talent Acquisition Manager to oversee recruitment activities, human resource operations and talent acquisition strategies. The successful candidate will be responsible for managing end-to-end recruitment processes, supporting client hiring requirements, ensuring compliance with Singapore employment regulations and contributing to business growth.

Key Responsibilities

Talent Acquisition & Recruitment

• Manage the full recruitment lifecycle, including sourcing, screening, interviewing, shortlisting and onboarding candidates.

• Work closely with clients and hiring managers to understand manpower requirements and develop effective recruitment strategies.

• Identify suitable candidates through job portals, professional networks, referrals and other sourcing channels.

• Coordinate interviews, manage candidate communications and facilitate employment offers.

• Maintain recruitment pipelines and candidate databases to ensure timely fulfilment of hiring requirements.

Human Resource Operations

• Oversee day-to-day HR administration, employee documentation and onboarding processes.

• Coordinate payroll-related matters, employee records and HR reporting.

• Support the development and implementation of HR policies, procedures and operational guidelines.

• Handle employee queries and provide guidance on HR-related matters.

Employment Pass & Regulatory Compliance

• Manage work pass applications, renewals, cancellations and related employment documentation.

• Ensure compliance with Ministry of Manpower (MOM) regulations, Employment Act requirements and applicable employment agency regulations.

• Maintain accurate records and documentation for regulatory and internal compliance purposes.

• Coordinate with relevant government agencies on employment-related matters when required.

Client Relationship Management & Business Development

• Build and maintain professional relationships with existing and prospective clients.

• Understand client recruitment needs and provide appropriate staffing solutions.

• Support business development initiatives and identify new recruitment opportunities.

• Monitor recruitment progress, provide regular updates to clients and ensure service delivery standards are maintained.

Reporting & Process Improvement

• Prepare recruitment reports, hiring updates and operational documentation.

• Monitor recruitment performance and recommend improvements to sourcing and hiring processes.

• Develop and maintain standard operating procedures to improve operational efficiency.

Job Requirements

• Diploma or Bachelor's Degree in Human Resource Management, Business Administration or a related discipline.

• Relevant experience in HR operations, recruitment, talent acquisition or recruitment consultancy.

• Good understanding of Singapore employment regulations, MOM requirements and employment pass procedures.

• Experience managing end-to-end recruitment processes and client relationships.

• Strong interpersonal, communication and stakeholder management skills.

• Ability to manage multiple recruitment assignments and priorities independently.

• Proficient in Microsoft Office applications and recruitment platforms.

• Detail-oriented, organised and capable of working in a fast-paced environment.

Preferred Qualifications

• Prior experience in a recruitment agency or HR consulting environment.

• Familiarity with MOM work pass systems, MyCareersFuture and employment agency compliance requirements.

• Experience supporting business development and client account management.