Recruitment Consultant (Account Manager)

FastCo Asia is a leading HR-Tech company on a mission to provide everyone with equal access to job opportunities across Southeast Asia. Through our award-winning platforms, FastJobs and FastGig - we connect employers and jobseekers in the manual, service, and semi-skilled job segments across Singapore and Malaysia making recruitment fast, simple, and accessible for all.

FastGig is Singapore's leading flexible, on-demand staffing platform, connecting businesses with a massive network of over 85,000 active, pre-screened workers for short-term and part-time roles. We are reshaping how the modern workforce operates.

We are hiring a Recruitment Consultant (Account Manager). In this role, you won't just fill shifts - you will own the end-to-end pre-deployment lifecycle for a portfolio of clients, ensuring every shift is seamlessly staffed with qualified, available workers for the entire duration of the assignment.

What You'll Do

• Liaise with clients to understand gig worker requirements; job scope, schedule, location, headcount etc.
• Manage client expectations on fulfilment likelihood and timelines
• Source and screen suitable gig workers; build and maintain a worker pool for each client and role
• Contact gig workers to confirm availability ahead of scheduled shifts
• Build and maintain schedules and allocate gig workers to shifts
• Actively monitor scheduled shifts with no clock-in and act immediately - this is a core measure of success in the role
• Source and deploy a replacement worker from the pool within an agreed response time whenever a shift is disrupted (e.g no-show, withdrawal, or early termination)
• Serve as the single named point of contact for the client throughout the engagement, including commercial and account matters
• Work closely with Regional Support and/or Finance for specific post-deployment operational queries
  
  

Who You Are

• Prior experience in recruitment, staffing or workforce/shift scheduling
• Comfortable owning client relationships end-to-end, including commercial conversations
• Familiar with CRM/ATS systems and dashboards - you notice gaps before they become escalations
• Calm under pressure and able to move fast when a shift is at risk
• Strong communicator, equally comfortable with clients and gig workers
  
  

Why Join Us

We offer a collaborative and supportive work environment where you'll receive dedicated coaching and structured mentorship from various experienced professionals. By joining our team, you will get hands-on experience building a rewarding career; while making a real impact on the local job market.