Location : 80 Bendemeer road
Working Days & Hours : Monday to friday ( 08.30 AM to 6.00 PM )
Job Description:
- Demonstrate a strong commitment to delivering courteous, professional, and high quality customer service at all times.
- Maintain a presentable appearance grooming standards and wear the prescribed uniform during working hours.
- Welcome, greet, and assist visitors in a friendly and professional manner, and direct guests to the appropriate persons or locations.
- Handle incoming telephone calls efficiently, determine the purpose of calls, and route calls or relay messages accurately and promptly.
- Attend to enquiries from members of the public and internal stakeholders in a responsive and professional manner.
- Maintain awareness of staff movements within the organization to support visitor coordination.
- Monitor visitor access at the reception counter and maintain a high level of security awareness at all times.
- Receive, record, and sort incoming mail and deliveries, and escalate suspicious or unaddressed parcels to the Division in accordance with procedures.
- Display daily newspapers and other publications at the reception area.
- Ensure the reception area is kept tidy, presentable, and operationally ready, including ensuring that all reception related equipment is in proper working condition.
- Manage and control inventory and consumables relevant to the reception area.
- Provide general administrative and ad hoc clerical support as required.
- Provide on-site support for management meetings held in the Board Room, which may include:
- Receiving and directing meeting attendees Assisting with basic meeting setup (e.g. signage, stationery, refreshments coordination)
- Providing liaison support before, during, and after meetings as required.
