Receptionist with Administrative Support
v-swift pte. ltd.- Posted 21 hours ago
- Be among the first 10 applicants
Job Description
. To perform customer service duty (mindset has to meet the realist challenges and demands of a Primary School setting).
. To answer phone calls, manage visitors, take messages, respond to enquiries and provide general useful information (in a very dynamic environment where calls are volumous).
. To be able to use school equipment such as photocopiers and scanners.
. To handle daily varied demands and queries from parents / pupils / vendors / staff etc.
. To call pupils absentees and to check with parents on their child's status every morning.
. To call pupils to convey messages during ad-hoc / special events.
. To render first level assistance (eg. Issuing Fever Patch and Cold Pack) to walk-in pupils needs including sick & injured pupils. To escalate case to other colleagues in the office immediately if it is beyond superficial cases.
. To key in Incident report via IPAD using FORMSG.
. To handle / support situation when pupils vomit, soil their clothes, issuing of uniforms, need sewing of buttons and zips on uniform, arrange snacks etc.
. To key in latecomer/early dismissal details in IPAD for student attendance.
. To possess basic knowledge and working proficiency in Microsoft Office applications.
General Duties :
. To assist in the counting & sorting / distribution of brochures or leaflets/items to the teachers and pupils.
. To handle outgoing mail, including pasting stamps and posting letters.
. To key in incoming mail records in Excel for tracking.
. To assist in the School Breakfast coupons compilation if required.
. To maintain the forms cabinet under the receptionist in the office. All forms must be current and replenished constantly.
. To manage the delivery of supplies and equipment and contact the teacher in charge to collect the delivered items.
. To get the relevant staff who is appointed as the Goods Acceptance Officer to sign on the delivery order.
. To assist in printing of documents from shared drive
. To assist in shredding of documents.
. To monitor and record students who need to use the school phone.
. To handle students lost and found personal belongings (eg. Wallet, pencil case and POSB smart buddy watch)
. To support any other general administrative duties as and when required.
