Check emails received and ensure to read and reply within 15 minutes upon receipt of the email
- Call management (which is very minimum each day, sometimes not even 1 call since we all have our own direct line/ mobiles)
- Visitor management
- Meeting room management (ensure that the rooms are neat and tidy (chairs tucked in, lights turned off) when not in use, assist to clear and wash up guests cups especially if the pantry cleaning personnel has left for the day.
- Assist in meeting room reservation where needed (but most of us do our own bookings).
- Mails & courier management collect letters from the letter box (3 times a week), arrange for local courier or international courier pickup
- Office area management ensure the ceiling lights are in working condition, ensure the pantry area (chairs/benches are neatly tucked in) is tidy to report any malfunctioning and facilities issues to the office services executive.
- Any other duties assigned from time to time (admin duties like helping to prepare/ print name badges for events etc., so some basic proficiency in MS Excel and Powerpoint would be helpful.
- This role does not need to work overtime, unless if we have major event happening in the office (which is very rare), and we need the Receptionist to either stay back a while or to come in slightly earlier we hope to get that flexibility.
- Lunch time (12 1pm). Receptionist to go round the office to do a quick check that the facilities/ equipment all working well and be ready at the Reception counter by 9am.
- Training for coverage receptionist to ensure the operations run smoothly.
- Other Ad-hoc duties assigned.
