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.Ability to speak and read Mandarin is required for this role to liaise with Mandarin-speaking clients and stakeholders..
Job Description:
. Answer all incoming calls for offices in Singapore
. Ensure the console is kept up to date
. Check New Starter and Exit spreadsheet and update as required.
. Contact Managers of new starters to determine extension of new starter
. Liaise with team assistants to ensure updated team lists are sent through regularly
. Liaise with Managers to obtain relevant client information for their respective teams.
. Reflect a professional and courteous profile for client
. Open, date-stamp, and sort mails by business/ department. Place in pigeonholes for scanning team.
. Record all incoming Registered/Express Post mail
. Prepare and list cheques as per cheque handling procedures required by Finance
. Dispatch and retrieval of archive boxes from external supplier
. Prepare consignment notes for international mail satchels and freight
. Prepare local Post manifest totalling daily outgoing mail
. Provide relief coverage for Mailroom and FOH roles when required
. Understand the EMS system in conjunction with visitor registrations and issuing of passes
. Any other facilities tasks related to smart office as directed by the Facilities Coordinator
Knowledge, Skill and Abilities Required
. Minimum a Diploma in Facilities Management or its equivalent
. A proven background in the field of facility or similar related discipline
. Working knowledge of the statutory requirements and their application in OH&S and knowledge of government agencies and key client framework
. Computer literate in Microsoft Office and Access
. Excellent time management and teamwork skills
. Commitment to continuous improvement and best practice
. Excellent grooming and personal hygiene standards
. Self-motivated and lateral thinking
. Languages: English, Mandarin Fluent. Bilingual will be advantageous.
Job ID: 144044241