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Job Description

Role Description

The Receptionist is the first point of contact for clients, visitors, and employees, responsible for creating a welcoming and professional environment. This role manages front desk operations, handles inquiries, and provides administrative support to ensure smooth daily operations.

Key responsibilities include:

  • Greet and welcome visitors, clients, and employees in a professional and friendly manner.
  • Answer and direct incoming calls, emails, and inquiries appropriately.
  • Manage the reception area to ensure it is clean, organized, and presentable.
  • Schedule appointments, meetings, and coordinate visitor access.
  • Maintain office records, documents, and filing systems.
  • Assist with administrative tasks such as correspondence, data entry, and document preparation.
  • Coordinate with internal departments to support operational needs.
  • Handle incoming and outgoing mail and deliveries.
  • Provide information and support to visitors and employees as needed.
Qualifications
  • High school diploma or equivalent; Bachelor's degree in Business Administration or related field is a plus.
  • 1–3+ years of experience in reception, front desk, or administrative support roles.
  • Excellent communication and interpersonal skills.
  • Professional appearance and demeanor.
  • Strong organizational and multitasking abilities.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic office equipment.
  • Ability to handle confidential information with discretion.
  • Friendly, approachable, and customer-service oriented.

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    Job ID: 145707345

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