Greet Visitors: Create a positive first impression by warmly welcoming customersand directing them to the appropriate person.
Answer Phone Calls: Handle incoming calls, direct calls to the right individuals, and take messages when necessary. Maintain a courteous and professional phone demeanor.
Handling Customer Inquiries: Respond to inquiries from customers courteously and promptly. Escalate issues to the appropriate personnel if needed.
Monitor Social Platforms: Regularly check and monitor the company's Facebook and Instagram accounts for customer inquiries.
Assist with Marketing Tasks: Update Website - product entries are added, modified or removed as required.
Daily Drop-Off of Letters: Visit the designated letterbox every day to deposit the letters for mailing.
Upkeep the Reception Area: Keep the reception area clean, organized, and presentable.
Requirements:
Bilingual in English and Mandarin will be advantageous
Minimum educational level: N-Levels
Minimal 1-year work experience in reception duties
Ability to start work immediately or in short notice will be an advantage
Only Singaporeans or Permanent Residents need to apply.
5.5day work week with an additional Saturday off-day per month.
Working hours for weekdays: 9am to 6pm Saturday: 9am to 1pm
Location: Eunos/Paya Lebar (7mins walk from Paya Lebar MRT)
