Job Description

Working Hours & Commitment

This is a full-time position requiring 42.0 hours per week (excluding lunch breaks) with adaptive hours based on the school calendar:

During School Term:Mondays to Thursdays: 6:30 AM - 3:30 PM (Includes a 30-minute lunch break)Fridays: 6:30 AM - 3:00 PM (Includes a 30-minute lunch break)
During School Holidays:Mondays to Thursdays: 7:00 AM - 4:00 PM (Includes a 30-minute lunch break)Fridays: 7:00 AM - 3:30 PM (Includes a 30-minute lunch break)
Rest Days: Off on Saturdays, Sundays, and all gazetted public holidays.

Core Responsibilities

1. Frontline Reception & Customer Service (80% of the time)

Counter Operations: Manage the frontline service counter at the General Office, addressing requests from internal staff, students, and external visitors.
Communications: Handle incoming phone calls, manage walk-in public inquiries, and receive vendor deliveries.
Student Welfare: Assist and look after students who feel unwell or are resting in the school sick bay.

2. Administrative Support (20% of the time)

Data & Records: Verify incoming documents, update database records, log lost-and-found items, and manage outgoing mail distributions.
Logistics & Maintenance: Supervise sick bay supplies, monitor office stationery stock levels, and perform regular digital or physical filing, organizing, and archival tasks.
Ad-Hoc Work: Complete any operational duties assigned by the School Administration Team.

Job Requirements

Education: Preferably a minimum of four GCE O Level passes or equivalent certifications.
Technical Literacy: Proficient in basic computer software, including Microsoft Office (Word, Excel, PowerPoint) and electronic mail management.
Core Competencies: Fluent in spoken and written English, with strong communication, writing, and file organizational skills.
Physical Fitness: Must be physically fit as the role involves active movement across different parts of the school compound.
Preferred Advantages: Prior experience in frontline customer service or possessing a valid First Aid Certification is highly beneficial.