Receptionist Concierge, Perennial Living

Responsibilities:

• Greet and welcome residents and visitors in a professional and friendly manner
• Provide concierge service to enhance the residents living experience
• Manage visitor sign-in procedures and maintain secure access control
• Answer and route concerns and enquiries promptly and courteously
• Assist with way finding and provide information on the premise and amenities
• Maintain a clean, organised, and inviting lobby area
• Ensure reception supplies and stationeries are properly stocked
• Keep track of daily happenings and ensure daily handover logs from team members are updated
• Participate in official key and/or recurring on-site events andany festive celebrations as and when required
• Any other duties as assigned

Requirements:

• Minimum GCE O Level or equivalent with 1 year experience in care institutions, hospitality or retail industry in a customer service role
• Neat and well-groomed with warm personality
• Patient and caring, and willing to serve elderly individuals
• Excellent communication and interpersonal skills with the ability to converse in Mandarin and/or other dialects with the residents
• Able to commit to shift duties (including weekends and public holidays)