Reception & Facilities Coordinator

About the Role:

If you love creating meaningful experiences, keeping things running smoothly, and being the go-to person everyone trusts - this role is for you. We're looking for someone who brings energy, organization, and a people-first mindset to help shape a workplace that employees love coming to every day.

Key Responsibilities:

Oversee daily workplace operations to maintain a clean, safe and welcoming environment.

Coordinate facilities maintenance/repairs with service providers and update stakeholders.

Manage mailroom operations including handling, distribution and tracking of packages.

Act as the main point of contact for employee workplace enquiries and feedback.

Support employee engagement activities and assist drivers/passengers with app-related concerns.

Manage office resources - supplies, inventory, locker allocation and meeting room setups.

Provide regular workplace reports and act as a communication bridge between employees and management.

What We're Looking For

Strong communication skills (written & verbal) with a natural ability to engage and support others

Problem-solver who can think on their feet and make quick, effective decisions

Organised, detail-oriented and able to juggle multiple tasks seamlessly

Positive interpersonal skills with a passion for creating an inclusive and supportive workplace

Comfortable using tools like Zoom, Slack and Google Workspace

Nice-to-Haves:

Diploma or Degree in Facilities Management, Business Administration, HR or related fields

Certifications in facilities management or workplace safety are an advantage

Prior experience in facilities, office admin, customer service or employee engagement roles