Reporting to the Managing Director, the Quality & Training Director is responsible for the development and execution of the strategy for the Quality & technical training function. The role provides leadership and direction to ensure the delivery of high-quality, safe and effective products and services that meet regulatory requirements and align with business objectives.
Roles & Responsibilities
(A) Quality
Quality Assurance and Control
- Oversee and implement strategic development of the Quality Management Systems to ensure maintenance of Quality Management Standards (External and Internal), aligned with relevant aerospace standards and regulatory requirements.
- Oversee quality control of workshop processes and ensure adherence with all regulatory requirements as a responsible person to maintain license to operate as a certified Maintenance Repair Overhaul station.
- Develop and lead strategically important projects inclusive of technical and commercial conditions.
Compliance Audits
- Govern internal activities to ensure compliance with company, regulatory and government standards.
- Perform internal audits, oversee customer and regulatory audits, and ensure prompt resolution of any non-conformities.
- Collaborate with internal stakeholders to understand customers quality expectations and address any quality-related concerns that emerge.
Quality Management of Suppliers & Vendors
- Manage supplier and vendor assessments, quality agreements, and continuous performance monitoring to ensure compliance with quality standards for materials and services.
Company Safety Management System (SMS)
- Ensure effective implementation and maintenance of the Safran&aposs SMS to foster a safe work environment and prevent accidents.
Management Reporting & Strategy
- Work with Direction Team to develop the strategic vision and business strategy of the company.
- Act as a key interface between Safran Landing Systems and Group pertaining to corporate compliance strategies and activities.
- Deliver quality performance reports, analyze data to uncover trends and improvement opportunities, and monitor key performance indicators (KPIs).
B) Technical Training
Strategic Planning & Leadership
- Lead the design, implementation, and continuous improvement of a comprehensive technical training strategy and competency framework to elevate workshop capabilities, ensuring alignment with organizational goals, industry best practices, and regulatory standards set by government and relevant authorities.
- Monitor delivery of internal training programs for all technical employees and manage resources effectively.
- Explore and evaluate opportunities to improve efficiency and effectiveness of training programs
Training Program Development & Delivery
- Oversee the content and delivery of training programs, while ensuring timely completion of mandatory and refresher trainings.
- Conduct training needs assessments to identify skill gaps and develop targeted training plans.
Training Compliance & Quality Assurance
- Monitor training programs and ensure compliance with regulatory and aviation authority regulations and quality standards (i.e. CAAS, EASA, FAA).
- Ensure training records and documentation are accurately maintained for audit and inspection readiness.
Leadership & Team Development
- Lead and manage a team of professionals to deliver functional tactical plans aligned to business strategy and meet regulatory expectations.
- Collaborate and guide cross-functional departments on quality-related information.
- Internalize and demonstrate at all times the Safran Leadership Values and Competencies.
- Drive lean culture and objectives departmentally and business wide.
- Drive sustainability in all transformation programs, improvement programs and system driven business process mapping.
- Any other ad-hoc duties as assigned.
Job Requirements
- Degree in Engineering or related disciplines from a recognized University.
- EASA Form 4 holder.
- CAAS L11 qualification.
- CAAS approved personnel.
- Attended CAAC 145 training.
- Broad business acumen and commercial awareness.
- Thorough understanding of Quality Management Systems obtained either through qualification and experience or extensive experience in aerospace industry.
- Strong knowledge of relevant aviation and government authorities regulations (FAA, EASA, CAAS).
- Proven track record of delivering projects from concept through to commissioning.
- Strong understanding of technician learning needs, including mechanical, electrical, or process-based technical skills.
- Excellent leadership and management skills.
- Knowledge of Lean Sigma principles.
- Lean Sigma or Six-Sigma Black Belt or Green Belt qualifications.
