Quality Manager

Job Overview

We are seeking an experienced and hands-on Quality Manager to establish, lead, and continuously enhance the company's Quality Management System (QMS). This role is critical in ensuring full compliance with international standards and stringent customer requirements across the automotive, industrial, and communications sectors.

The successful candidate will take ownership of quality across the entire product lifecycle, act as the primary interface for customer quality matters, and build a strong, quality-driven culture throughout the organization.

Key Responsibilities

• Establish and maintain the company's comprehensive Quality Management System (QMS), ensuring full compliance with international standards and stringent customer-specific requirements for the automotive, industrial, and communications sectors.

• Lead quality assurance activities across the entire product lifecycle, from new product introduction (NPI) and supplier qualification to in-process quality control, final product release, and field reliability monitoring, implementing robust processes to prevent defects and ensure product excellence.

• Develop, implement, and continuously improve quality processes, standards, metrics, and documentation to support scalable operations and long-term business growth.

• Manage customer quality relationships, serving as the primary point of contact for critical quality issues, leading thorough root cause analyses (e.g. 8D, 5 Why), and driving timely implementation of corrective and preventive actions (CAPA) to protect the company's reputation and customer confidence.

• Lead internal and external audits (customer, certification bodies, and suppliers), ensuring audit readiness and effective closure of findings.

• Collaborate closely with R&D, Engineering, Operations, Procurement, and Manufacturing teams to embed quality requirements early in design and throughout production.

• Drive continuous improvement initiatives using data-driven methodologies, quality KPIs, and statistical tools to enhance yield, reliability, and customer satisfaction.

• Build, mentor, and manage a high-performing quality team, fostering a pervasive culture of quality-first thinking, continuous improvement, and accountability across the organization.

Job Requirements

• Bachelor's degree or higher in Engineering, Quality, Manufacturing, or a related technical discipline.

• Proven experience in a Quality Manager / Quality Lead / Head of Quality role within automotive, industrial, electronics, semiconductor, or communications industries.

• Strong working knowledge of international quality standards (e.g. ISO 9001, IATF 16949 or equivalent industry standards).

• Hands-on experience with quality tools and methodologies such as 8D, 5 Why, FMEA, SPC, CAPA, and root cause analysis.

• Experience managing customer quality issues and leading cross-functional corrective actions.

• Demonstrated leadership experience in building and developing quality teams.

• Strong analytical, problem-solving, and communication skills.

• Ability to work effectively across functions in a fast-paced, growth-oriented environment.