Job Description

Role Description

Support product, service, and process quality through inspections, testing, quality systems, and continuous improvement. Quality Control Executives check outputs against specifications, record results, and report defects or deviations. Quality Assurance Specialists maintain procedures, coordinate audits, investigate nonconformities, and monitor corrective actions. Quality Managers lead quality teams, establish objectives, oversee quality management systems, and evaluate performance. Collaborate with operational teams to resolve issues and meet applicable customer, industry, and regulatory requirements.

Qualifications

Diploma or bachelor's degree in Quality Management, Engineering, Science, or a field relevant to the industry, or equivalent relevant experience.
Previous experience in quality control, quality assurance, or quality systems; substantial relevant experience and leadership skills are typically required for Quality Manager roles.
Understanding of quality standards, inspection methods, documentation, and audit processes relevant to the organization.
For Quality Control Executive roles, experience with testing methods, measuring equipment, and interpreting specifications.
For Quality Assurance Specialist roles, familiarity with procedure development, root cause analysis, and corrective action tracking.
For Quality Manager roles, experience leading teams, managing audits, setting quality objectives, and overseeing improvement initiatives.
Strong analytical and problem-solving skills, with attention to accuracy and detail.
Proficiency in spreadsheets and reporting tools; familiarity with quality management software is an advantage.
Clear communication skills and ability to collaborate across departments.
Relevant quality, auditing, or Lean Six Sigma certification is an advantage.