Job Description

Quality Control cum Account Executive - Foodservice & HORECA
N&E Innovations Pte. Ltd. (ViKANG™) . Full-time, on-site . Innovate 360, Jurong

Role Description

This is a dual role for someone who is equally at home in a microbiology lab and in a client meeting. You'll run quality control testing in our in-house laboratory, validating the antimicrobial performance, food safety and shelf life of our ViKANG™ products, while looking after a book of foodservice and HORECA customers in Singapore (restaurants, hotels, caterers and institutional kitchens).

In the lab, you'll run antimicrobial efficacy, challenge and shelf-life studies (accelerated and real-time), carry out bioburden and sterility testing to BS EN 14683 and ISO 11737-1, and conduct microbiological and pathogen testing (TVC, yeast and mould, Salmonella, E. coli, Listeria). You'll keep accurate lab records and test reports, and your results will feed directly into product development, product claims and the conversations you have with customers.

On the account side, you'll be the main point of contact for your customers, keeping in regular touch, handling orders and coordinating quotations, delivery and after-sales support with our internal team. When a customer raises a quality concern, you'll help investigate and resolve it, using your lab knowledge to explain findings and follow through until the issue is closed. You'll also grow existing accounts and bring in new customers to meet sales targets, and represent the company at customer meetings and industry events.

What we're looking for

Essential

Diploma or degree in Food Science, Microbiology, Biotechnology or a related field
Hands-on microbiology lab experience, including efficacy, challenge or shelf-life testing and pathogen testing
Proven sales experience with the ability to prospect, pitch, and close deals, preferably in food packaging, ingredients, or related B2B solutions.
Ability to explain technical results and sustainability benefits in clear business terms to procurement teams, chefs and F&B managers
Comfortable with quotations, cost sheets, proposals and CRM/pipeline tools
Fluent in English and Mandarin (you'll work with Chinese-speaking clients and partners across SG and MY)
Organised and self-driven, able to balance lab schedules with account commitments and meet targets in a fast-paced environment

Bonus points

Familiarity with ISO / BS EN testing standards or lab quality systems
Experience selling sustainable, eco-certified or green-labelled products
Existing relationships in Singapore or Malaysia hospitality procurement
Bahasa Malaysia

What we offer

Base salary: S$3,500 - S$4,500/month, depending on experience
Performance incentive: Quarterly bonus tied to a clear scorecard, plus commission on new business you bring in - discussed at offer stage
Leave: 14 days annual leave, rising with tenure
Coverage: Medical insurance all travel expenses covered
The rest: A small team where you own your accounts outright, and a front-row seat at a company genuinely changing how food gets protected and packaged