Quality Control and Improvement Manager - Maritime

Location: West

Responsibilities

Task Management

• Design and execute a comprehensive strategy for enhancing product quality, ensuring alignment with organizational objectives.
• Lead cross-functional teams to identify and address root causes of quality-related challenges.
• Develop and implement corrective and preventive measures to mitigate future quality concerns.
• Monitor and analyze product quality metrics to assess progress and identify opportunities for improvement.
• Conduct regular audits and evaluations to proactively manage potential quality risks.
• Collaborate with suppliers to verify compliance with quality standards and specifications.
• Work closely with teams in engineering, manufacturing, classification bodies, and suppliers to uphold consistent quality throughout the product lifecycle.
• Stay informed on emerging quality methodologies and tools to enhance processes.
• Review and analyze warranty data to support new product enhancements and continuous improvement initiatives.
• Identify and recommend process and product improvements for enhanced performance.
• Anticipate and address quality risks to prevent potential impact on products or operations.
• Deliver regular updates and detailed reports to key internal stakeholders.
• Maintain high standards of quality while ensuring cost control within allocated budgets.
• Provide product familiarization to customers as needed.
• Occasionally travel to operational areas to assess product performance and gather insights for improvement.

Interpersonal Management

• Communicate effectively by actively listening, providing clear information, and delivering constructive feedback across all organizational levels.
• Build strong, trustworthy relationships by demonstrating respect, authenticity, and dependability.
• Coordinate with shipyard personnel and management to ensure product quality aligns with organizational goals.
• Foster and maintain strategic relationships with partners, customers, suppliers, contractors, and regulatory bodies.
• Negotiate effectively on the company's behalf, finding practical compromises when needed.
• Establish a robust network of industry suppliers, subcontractors, and key contacts.

Information Management

• Oversee the creation and management of quality improvement documentation and reporting.
• Develop a comprehensive understanding of product specifications and performance standards.
• Stay informed on applicable classification and regulatory requirements that influence product quality.
• Manage warranty claims and provide continuous feedback to enhance shipyard processes and products.

Personal Development

• Pursue ongoing professional growth opportunities.
• Take accountability for achieving individual and team objectives.
• Stay current with industry best practices and monitor competitor activities for strategic insights.

Skills and Qualifications

• At least 7-8 years of experience in management or supervision related to building, operating, or maintaining marine vessels, with a demonstrated history of success.
• Relevant qualifications in marine or engineering fields are highly preferred.
• Advanced skills in negotiation and resolving disputes.
• Strong commercial awareness and business acumen.
• Exceptional interpersonal and communication abilities.
• Proficient in managing record-keeping systems.
• A well-established network of industry suppliers, subcontractors, and contacts is highly advantageous.
• Dedicated to fostering continuous improvement, prioritizing safety, promoting teamwork, and encouraging transparent communication.