Quality Management System (QMS) Oversight: Develop, implement, and maintain the company's QMS in accordance with ISO 9001, IATF 16949, or other relevant standards. Ensure ongoing compliance with industry regulations and customer requirements.
Process Control & Improvement: Monitor and optimize manufacturing processes to reduce defects and ensure consistent product quality. Lead root cause analysis and corrective/preventive actions (CAPA) for process deviations and customer complaints.
Inspection & Testing Oversight: Supervise incoming, in-process, and final inspection of LCD components and finished products. Ensure testing equipment is calibrated and meets performance standards.
Supplier Quality Management: Evaluate and audit suppliers to ensure raw materials and components meet quality standards. Work closely with Procurement and Engineering teams to resolve supplier quality issues.
Team Leadership & Training: Lead and manage a team of QA engineers, inspectors, and technicians. Provide training to production and QA staff on quality standards, procedures, and best practices.
Customer Quality Assurance: Act as the primary point of contact for customer quality issues, audits, and returns (RMA). Coordinate corrective actions and continuous improvement initiatives to enhance customer satisfaction.
Data Analysis & Reporting: Track and analyze key quality metrics such as yield, defect rates, and customer returns. Prepare regular reports for management with insights and recommendations for improvement.
Documentation & Compliance: Ensure quality-related documentation (SOPs, work instructions, inspection records) is complete, up-to-date, and properly controlled. Facilitate internal and external audits lead the response to audit findings.
Product Reliability & Life Testing: Oversee environmental and reliability testing (e.g., temperature/humidity, burn-in, vibration) to ensure long-term LCD performance. Work with R&D to validate new designs and materials from a quality perspective.
Change Management & NPI (New Product Introduction): Participate in cross-functional teams to evaluate the impact of design or process changes on product quality. Support quality planning and risk assessments (e.g., FMEA) for new LCD products.
