Role Overview
We are seeking an experienced QA Manager to lead quality assurance initiatives across digital and core insurance platforms. This is a people management role with hands-on responsibilities, requiring strong leadership, technical QA expertise, and stakeholder management to ensure high-quality delivery across projects.
Requirements
- Minimum 7+ years of experience in Quality Assurance, with a strong track record as a QA Lead or Manager.
- Proven experience leading QA teams in project environments.
- Strong hands-on experience in test planning, execution, and defect management.
- Ability to balance people management and hands-on QA work effectively.
- Solid experience in both manual and automation testing.
- Strong stakeholder management and communication skills.
Preferred Skillsets
- Life Insurance domain knowledge is highly preferred.
- Familiarity with LifeAsia system is a strong advantage.
- Experience working in Agile/Scrum environments.
- Knowledge of modern QA tools, frameworks, and best practice
Key Responsibilities
Test Strategy & Execution
- Design and execute comprehensive test plans and test cases based on business and technical requirements.
- Ensure end-to-end test coverage across functional, integration, and regression testing.
Effort Estimation & Planning
- Accurately assess testing efforts to align with project timelines and resource availability.
- Proactively identify risks and implement mitigation strategies.
Team Leadership & Development
- Manage, mentor, and train QA team members to optimize efficiency and performance.
- Lead QA resources across projects, ensuring delivery quality and consistency.
Stakeholder Collaboration
- Work closely with developers, users, and stakeholders to align QA efforts with business goals.
- Act as the primary QA representative across projects and ensure smooth communication.
Delivery & Quality Ownership
- Oversee project testing deliveries, ensuring timelines, scope, and quality standards are met.
- Drive continuous improvement in QA processes, standards, and tools.
