QA Engineer

PURPOSE OF JOB

In close partnership with the Head of Department, the selected candidate will work collaboratively with WEO manufacturing sites to support the seamless implementation of the corporate quality objectives.

The individual will oversee the complaint handling process, monitor quality assurance performance metrics, and ensure timely and effective corrective actions are implemented to address quality issues and negative trends.

JOB DUTIES

Non-conformity & Complaint Handling

• Timely processing of Material Review Board (MRB) cases

• Liaison between customer and factory/supplier on quality issues

• Coordinate investigations and root cause analysis, and drive product quality improvements

• Verification of effectiveness and ensure timely closure of CAPA/SCAR

First Article

• Participate in NPI / FA drawing review meetings with factory to align test acceptance criteria and inspection test plans

• Support inspection correlation activities between customer and factory

• Review FA documentation for completeness and submit the FA package for qualification

Quality systems/Continuous improvement

• Coordinate the Sustainability Initiatives with manufacturing sites

• Support the implementation and maintenance of QMS according to ISO 9001/14001 requirements

• Collaborate with cross-functional departments to lead quality improvement initiatives

• Preparation and handling of external audits

• Conduct Safety & QEMS awareness and quality tools training

• Track, monitor and report QA performance metrics

• Perform other quality-related duties as assigned

CANDIDATE REQUIREMENTS

Experience:

• 5 years of experience in a Quality function role preferred, ideally within optics manufacturing or precision assembly environment.

Qualifications:

• Minimum Bachelor's Degree or Master's in Engineering, Mechanical, Manufacturing, Physics, or related discipline.

Other Requirements:

• Sound knowledge and application of Quality tools, ISO 9001 and ISO 14001 standards

• Experienced in Optical measurement equipment

• Excellent written and spoken English. Ability to communicate effectively with counterparts in China and Malaysia is an advantage for coordination across regional sites and supplier/customer discussions.

• Willingness and ability to travel to production sites, suppliers, and customers located in China and Malaysia are required

Key Competencies Required For the Job

• Ability to communicate clearly

• Demonstrates Open and Growth mindset

• Demonstrates critical thinking and logical approach when addressing problems

• Leadership capability and ability to drive cross-functional quality improvements