Location: [Various project sites in Singapore/Site Office in Toh Tuck/Thomson]
Job Type: [Full-time]
Expected Salary: $3,000 - $4,000 per month (depending on experience)
Role Overview
We are seeking a proactive and people-oriented Public Relations Officer to support our new project with PUB. You will serve as the primary bridge between our project team, residents, and various government agencies. Your goal is to foster positive community relations and ensure that stakeholders are well-informed about project developments and potential impacts.
Key Responsibilities
- Stakeholder Engagement: Act as the main point of contact for residents, property owners, and authorities (e.g., Town Councils, LTA, HDB, and Grassroots Organizations).
- Communication Management: Design, prepare, and distribute circulars, notices, and publicity materials to keep the public updated on work schedules and impacts like noise or traffic.
- Feedback & Conflict Resolution: Manage the project hotline and email, resolving enquiries and complaints professionally and promptly to minimize project disruption.
- Field Engagement: Conduct regular site walks and door-to-door visits to affected residents to gather feedback and provide project updates.
- Reporting: Prepare monthly reports on public relations activities, feedback logs, and outreach effectiveness for submission to PUB and project management.
- Coordination: Work closely with site engineers and supervisors to mitigate construction-related nuisances and schedule works during sensitive periods.
Job Requirements
- Education: Diploma or Degree in Communications, Public Relations, Marketing, or a related field.
- Experience: Minimum 1-2 years of experience in public relations, ideally within the construction or infrastructure sector. Prior experience with PUB or LTA projects is highly preferred.
- Communication Skills: Excellent command of written and spoken English. Proficiency in a second official language (Mandarin, Malay, or Tamil) is an advantage for engaging diverse local residents.
- Interpersonal Skills: Strong conflict-management skills with a patient and professional demeanor.
- Technical Proficiency: Savvy with Microsoft Office and social media/digital communication platforms.
- Availability: Must be willing to be contactable for urgent PR matters outside of standard hours if required by the project schedule.
