Public Relations Officer (PRO)

Job Description

We are seeking a proactive Public Relations Officer (PRO) to manage public relations, stakeholder engagement, and outreach activities. The role involves maintaining strong community relations, handling public feedback, and ensuring effective communication throughout the project lifecycle. Experience with LTA and PUB requirements is preferred.

Key Responsibilities

• Plan, coordinate, and execute public outreach and engagement programmes, including submission for approval within one month of contract award

• Communicate project scope, timelines, schedules, and potential impacts (e.g. noise, dust, traffic, odour) to stakeholders

• Organise and lead engagement sessions, briefings, and awareness programmes with stakeholders such as property owners, town councils, schools, and community groups

• Manage public feedback and complaints (e.g. environmental impact, safety, site conditions), ensuring timely resolution with project teams

• Prepare and distribute publicity materials (notices, pamphlets, posters) with necessary approvals, at least two weeks prior to work commencement

• Conduct regular site visits and stakeholder interactions to gather feedback and provide updates

• Maintain proper documentation (meeting minutes, feedback logs, distribution records) and submit periodic reports to the Superintending Officer (S.O.) and Employer

• Liaise with Community Partnership Network (CPN) and Corporate Communications Group (CCG) on PR and media matters

• Support multimedia presentations and ensure effective communication delivery

• Be available for urgent public relations matters outside working hours when required

Requirements

• Minimum 5 years of experience in public relations, communications, or stakeholder engagement

• Diploma or equivalent qualification in a relevant field

• Strong communication and interpersonal skills

• Experience in handling public feedback and community engagement preferred

• Familiarity with multimedia tools is an advantage

• Willingness to complete relevant communication training within the first six months

Additional Information

• Subject to approval by Superintending Officer (S.O.) and Employer

• Role duration: Project commencement to Substantial Completion

• Candidate should be responsive, resourceful, and able to manage sensitive situations

Working Hours / Location

• 5.5-day work week

• Location: Yishun Industrial Street 1