Public Relations Officer

Job Description

. Draft and vet all external communication and replies

. Handle daily feedback cases and resolve amicably with the team

. Build and maintain good relationships with feedback providers and agencies

. Monitor public sentiment, address concerns, and manage communication effectively

. Prepare detailed reports on daily activities and work-related matters

. Coordinate meetings, take minutes, and distribute agendas and updates.

. Ensure service providers meet quality standards

. Investigate incidents, analyse root causes, and implement corrective and preventive measures.

. Prepare and present reports on quality performance, customer satisfaction, and compliance.

Job Requirements

. Degree/Diploma in Communication/Business Administration or equivalent with 3 years of relevant work experience.

. Background experience in Facilities Management/Construction or township management is an advantage.

. Office Location: 1 Tampines North Drive 1

. 5.5 work days