Property Officer

Company Overview

• Jones Lang LaSalle (NYSE: JLL) is a global professional services and investment management firm specializing in real estate. Operating in 70 countries, JLL manages a portfolio of 3.0 billion sq ft and has US$47.6 billion in assets under management.

Job Summary

Support the Head of Site in administrative, financial, and maintenance functions to ensure effective property management and operational excellence in residential properties.

Responsibilities

• Prepare detailed reports for council and Management Corporation meetings to support decision-making
• Respond promptly and professionally to inquiries and complaints to maintain stakeholder satisfaction
• Organize and maintain accurate documents and files to ensure easy retrieval and compliance
• Requisition quotations for repair and maintenance works to facilitate budgeting and approvals
• Develop and submit recommendations for repair and maintenance works for management approval
• Issue work orders and purchase orders upon approval to initiate repair and maintenance activities
• Provide purchase orders and evidence of completed work to support timely payment processing
• Assist in executing approved work plans to ensure timely completion of maintenance tasks
• Monitor service providers attendance and compliance with service schedules, reporting any performance issues to the Head of Site
• Conduct regular property inspections and perform repairs to maintain property condition and operational standards

Required competencies and certifications

• Proficient oral and written communication skills to effectively liaise with stakeholders
• Positive, can-do attitude to drive task completion and problem resolution
• Ability to manage difficult conversations professionally to maintain constructive relationships
• Capability to work efficiently in a fast-paced environment to meet deadlines
• Willingness and ability to travel to Northeast and West locations as required
• Strong knowledge of current technology and proficiency in MS Office applications to support administrative tasks
• Minimum 6 years experience in residential property management to ensure domain expertise
• NITEC, diploma, or degree in engineering, facility, or property management or Accredited Managing Agent Individual certification with relevant professional credentials