Property Officer

Job Description

Role Summary:
Under direction of the Assistant Facilities Manager, the Property Officer is responsible for assisting in the management of site residential properties in compliance with British government guidelines and relevant health and safety legislation. This role will provide advise to management on the leased property portfolio within allocated resources. This role will ensure that the site's operation complies with relevant building statutory requirements and build good working relationships with various people such as council members, residents and team members.

The Property Officer will be responsible for:

• Assisting in the management of leased residential properties and building and maintaining internal and external stakeholder relationships

• Provide advice, assistance and recommendations to Account Management team in relation to the local leased residential property market

• Provide assistance to incoming and departing staff on residential property matters and act as liaison with real estate brokers

• Prepare lease documentation and processes as required

• Maintain electronic records on residential property matters, including up-to-date lists of service and maintenance suppliers

• Ensure that staff residential properties offer suitable amenities and security for staff and their families that meet established HSE regulations and client standards

• Support activities to manage the residential estate budget including providing relevant reports for budget forecasting and monitoring

• Ensure relevant contracts are in place for planned maintenance and delivery of services

• Oversee general upkeep and emergency/crisis management plans communicate with Site Management team as necessary identifying any problems or issues

• Deliver high standards of customer service and being responsive to staff needs and requests

• Assist with other duties such as logistical support for official visits including coordination of resources as required

• Support Financial Management requirements in a timely and accurate manner

• Adhoc responsibilities assigned by Post/Assistant Facilities Manager

Core Competencies:

Critical competencies for success include:

• Expertise in property management and demonstrated capacity to work in a complex environment along with the management of remote sites

• Expertise in Facilities Management, local occupational health and safety requirements, vendor management for specialized services

• Planning and organisation skills with ability to prioritize work and meet tight deadlines

• Ability to manage multiple and complex operational matters on a daily basis

• Analytical and demonstrate the capacity to deal with ambiguity

• Effectively provide long term solutions to complex problems by employing quantitative and holistic approaches

• Strong presentation, verbal and written communication skills and are an active listener

• Proactive & professional approach to customer service and stakeholder engagement

• Ability to interact with a wide range of client staff, including senior levels, as well as managing conflict and balance between client and firm requirements

• Effectively able to deal with stressful situations and adapt to rapidly changing situations

• Resourceful, professional and friendly

• Self-motivated with ability to meet performance targets and follow through with improvement initiatives

Experience

• You have bachelor's degree with a minimum of a 3 years experience n residential property management or related role

• Capable
  You pay strong attention to detail and possess excellent problem-solving skills. You have good work ethic and a positive attitude with a can do mind-set and will follow through on issues. You are also a self-starter with the ability to prioritize and meet tight deadlines

• Team player
  You are team player who promotes open, constructive and collaborative relations with superiors, subordinates and peers, regularly contributes to team discussions and problem solving/ brainstorming sessions. You are also an effective listener and communicator

• Initiative
  You are initiative and self-motivated. You seek innovation and actively source for opportunities to achieve best results.