The Executive, Property will manage the day-to-day operations, environmental, cleanliness of the arts centre to enable the smooth running of activities including tenants operations for patrons and visitors at Esplanade – Theatres on the Bay.
KEY RESPONSIBILITIES
BUILDING OPERATIONS
- Carry out routine inspection / maintenance of general building maintenance works carried out by appointed contractors.
- Assist to call for quotations, recommend contractors and supervise contractors work on the ground.
- Manage vendor contracts for maintenance, pest management and landscaping
- Communicate and coordinate with all affected parties inclusive of tenants.
- Assist with operations-related administrative documentation, including preparing, organizing and maintaining records required for building services activities. Ensuring all work meets the standards and delivers according to approved scope of work.
- Always ensuring Fire Safety and Health & Safety compliance.
MALL/TENANT SERVICES
- To respond to feedback and operational issues with tenants.
- Support tenants in the mall, overseeing their needs related to their hired space and ensuring that they are satisfied with the support from Esplanade.
- Manage onboarding of new tenants such as managing tenants fit-out, ensuring adherence to statutory regulations, collection of PE submissions, Permit to Work and other documents, co-ordination of procedures, schedules and account opening for utilities.
- Manage tenants offboarding relating to reinstatement of the hired space.
ADMINISTRATION
- Collection and review of required service reports and permits i.e. Exhaust Servicing, Air Con Servicing, Floor Trap Servicing and Pest Control reports and Permit for Works.
- Provide inputs and ensure that Policies & Processes, Standard Operating Procedures, Handbooks / Information Kits are up-to-date and disseminated/conveyed to tenants and relevant parties when necessary.
- Email circulation of notices / road closure advisories and upcoming events to tenants and relevant parties.
- Use all customer relationship management databases in a highly-disciplined manner, specifically for accurate and timely input of information into CRM.
- Maintain organised filing and records of tenants services and operations matters.
- Provide relevant information or compile management reports and papers as and when necessary.
JOB REQUIREMENTS
- A Diploma or Higher Nitec in property management, building facilities management, or related discipline from a recognized tertiary institution (or equivalent working experience).
- Preferably 1-2 years of experience in facilities management and coordinating with mall tenants.
- Strong interpersonal, organizational skills and communicative skills.
- Where required will need to work on weekends and evenings to oversee high profile precinct-wide events.
- Salary range : $3,600-$4,000
If you are keen to apply for this position and satisfy the requirements, please apply with your resume indicating your current and expected salary as well as details of your experiences.
We thank you for your interest in the position and Esplanade. Only shortlisted applicants will be notified.
